Priority measures for publicly reporting primary care performance: Results of public engagement through deliberative dialogues in 3 Canadian provinces.
Morgan SlaterJulia AbelsonSabrina T WongJulia M LangtonFred BurgeWilliam HoggMatthew HogelRuth Martin-MisenerSharon JohnstonPublished in: Health expectations : an international journal of public participation in health care and health policy (2020)
Our findings suggest that public reporting aimed at patient audiences should focus on a nuanced measure of access, incorporation of context reported alongside measurement that is for public audiences, clear reporting on provider communication and a measure of information continuity. Participants highlighted the importance the public places on their providers staying up to date with advances in care.