How to measure cultural competence when evaluating patient-centred care: a scoping review.
Sadia AhmedFartoon M SiadKimberly ManaliliDiane L LorenzettiTiffany BarbosaVic LantionMingshan LuHude QuanMaria Jose SantanaPublished in: BMJ open (2018)
Monitoring and evaluating patient-centred care for ethnocultural communities allows for improvements to be made in the delivery of culturally competent healthcare. Future research should include development of PC-QIs for measuring cultural competence that also reflect cultural humility, and the involvement of ethnocultural communities in the development and implementation of these indicators.