It is important that they care - older persons' experiences of telephone advice nursing.

Inger K HolmströmMai-Britt NokkoudenmäkiSelma ZukancicAnnelie J Sundler

Published in: Journal of clinical nursing (2016)

The communicative competence of telephone nurses is essential when providing telephone advice nursing to older persons. In addition, a person-centred approach is important to provide optimal care in telephone advice nursing.

Keyphrases

healthcare
mental health
quality improvement
palliative care
physical activity
community dwelling
pain management
affordable care act
chronic pain