Dialogue agents for artificial intelligence-based conversational systems for cognitively disabled: a systematic review.
Syed Mahmudul HuqRytis MaskeliūnasRobertas DamaseviciusPublished in: Disability and rehabilitation. Assistive technology (2022)
We identified the main challenges in the field and analyzed the typical examples of the application of conversational agents in the healthcare domain, the desired characteristics of conversational agents, and chatbot support for aged people and people with cognitive disabilities. Our results contribute to a discussion on conversational health agents and emphasize current knowledge gaps and challenges for future research.IMPLICATIONS FOR REHABILITATIONA systematic literature review of dialogue agents for artificial intelligence and agent-based conversational systems dealing with cognitive disability of aged and impaired people.Main challenges and desired characteristics of the conversational agents, and chatbot support for aged people and people with cognitive disability.Current knowledge gaps and challenges for remote healthcare and rehabilitation.Guidelines and recommendations for future development and use of conversational systems.