Communicating Commitment to Antibiotic Stewardship: an Effective Strategy for Responding to Online Patient Reviews.

Published in: International journal of behavioral medicine (2022)

Our findings illustrate some clear benefits of engaging with negative online patient reviews to minimize potential reputational damage and reestablish the credibility of care providers.

Keyphrases

case report
social media
health information
palliative care
oxidative stress
quality improvement