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"We just ignored them." Adaptation strategies used by emergency department personnel in the face of workplace violence: A qualitative study.

Yousef MohammadpourNaser ParizadHossein HabibzadehYaser MoradiRahim Baghaei
Published in: International emergency nursing (2024)
Given the experiences of ED personnel regarding strategies used, health managers and policymakers are recommended to develop and implement comprehensive programs to reduce violence and empower nurses before and after dealing with violence. The following programs will help: developing and implementing guidelines such as zero-tolerance WPV policy, criminalizing violence against personnel and punishing perpetrators; holding classes related to communication skills, self-control skills, and deviant thinking skills for ED personnel; raising public awareness of the prevailing conditions in the emergency through mass media, and counseling and treating violent ED personnel.
Keyphrases
  • mental health
  • emergency department
  • public health
  • healthcare
  • medical students
  • intimate partner violence
  • health information
  • adverse drug
  • clinical practice
  • drug induced