Veteran knowledge, perceptions, and receipt of care following visits to VA emergency departments for ambulatory care sensitive conditions.

Kristina M CordascoAlicia R GableGracielle J TanAnita H YuanKathleen YipMana KhafafRon D HaysJessica P FaizNeetu ChawlaDavid A Ganz

Published in: Academic emergency medicine : official journal of the Society for Academic Emergency Medicine (2022)

VA should prioritize implementing processes for EDs to efficiently communicate Veterans' needs to follow-up care providers and systems for reaching out to Veterans and/or arranging for care prior to Veterans leaving the ED. VA should also enhance practices using multimodal approaches for educating Veterans about recommended ED follow-up care and improve mechanisms for Veterans to communicate with follow-up care providers.

Keyphrases

healthcare
palliative care
quality improvement
pain management
emergency department
affordable care act
blood pressure
chronic pain