Integrated People-Centred Care in Canada - Policies, Standards, and Implementation Tools to Improve Outcomes.
Patricia Sullivan-TaylorEsther SuterSamantha LaxtonNelly Donszelmann OelkeEmma ParkPublished in: International journal of integrated care (2022)
Implementing integration strategies requires that we create and sustain a culture of continuous improvement and learning. Key lessons from the development process focused on the importance of co-design, embedding people-centred practices throughout the standard, formal yet iterative methodology inclusive of broad consultation, clear accountability for both policy makers and system partners, tools that support action and can be adapted to local context and level of integrated system maturity.