'Communication, that is the key': a qualitative investigation of how essential workers with COVID-19 responded to public health information.
Mark RoeConor BuggyCarolyn IngramMary CoddClaire BuckleyMary ArchibaldNatalie RachwalVicky DowneyYanbing ChenPenpatra SripaiboonkijAnne DrummondElizabeth AlvarezCarla PerrottaPublished in: BMJ open (2022)
Our findings provide insights into how people infected with COVID-19 sought and processed related health information throughout the pandemic. We describe strategies used to navigate excessive and incomplete information and how perceptions of information providers evolve overtime. These results can inform future communication strategies on COVID-19.