Effect of Notes' Access and Complexity on OpenNotes' Utility.
Amro KhasawnehIan KratzkeKarthik AdapaLawrence MarksLukasz MazurPublished in: Applied clinical informatics (2022)
Simplifying notes can improve understanding of notes for patients/families. However, perceived usability, cognitive workload, and satisfaction with even the simplified notes were still low. To make notes more useful for patients and their families, there is a need for dramatic improvements to the overall usability and content of the notes.