Chatbot-Based Assessment of Employees' Mental Health: Design Process and Pilot Implementation.

Ines Hungerbuehler Kate Louise Daley Kate Cavanagh Heloísa Garcia Claro Michael Kapps

Published in: JMIR formative research (2021)

A chatbot-based workplace mental health assessment seems to be a highly engaging and effective way to collect anonymized mental health data among employees with response rates comparable to those of face-to-face interviews.

Keyphrases

mental health
mental illness
healthcare
primary care
electronic health record