The COVID-19 response in North America.

In our Information Technology (IT) based societies, social media play an important role in communications and social networks for COVID-19. This study explores social responses for COVID-19 in North America, which the most severe continent affected by the COVID-19 pandemic. This study employs social network analysis for Twitter among the US, Canada, and Mexico. This study finds that the three countries show different characteristics of social networks for COVID-19. For example, the Prime Minister plays the second important role in the Canada networks, whereas the presidents play the most significant role in them in the US and Mexico. WHO shows a pivotal effect on social networks of COVID-19 in Canada and the US, whereas it does not affect them in Mexico. Canada people are interested in COVID-19 apps, the US people criticize the president and administration as incompetent for COVID-19, and Mexico people search for COVID-19 cases and the pandemic in Mexico. This study shows that governments and disease experts should understand social networks and communications of social network services to develop effective COVID-19 policies according to the characteristics of their country.