Information needs and perceptions of chatbots for hypertension medication self-management: a mixed methods study.
Ashley C GriffinZhaopeng XingSean P MiklesStacy BaileySaif Sherif KhairatJaime ArguelloYue WangArlene E ChungPublished in: JAMIA open (2021)
Although most were not familiar with chatbots, patients were interested in interacting with them, but this varied. This research informs future design and functionalities of conversational interfaces to support hypertension self-management.