System Usability Scale Benchmarking for Digital Health Apps: Meta-analysis.
Maciej HyzyRaymond R BondMaurice D MulvennaLu BaiAlan DixSimon LeighSophie HuntPublished in: JMIR mHealth and uHealth (2022)
This study concludes that the SUS and the widely accepted benchmark of a mean SUS score of 68 (SD 12.5) are suitable for evaluating the usability of DHAs. We speculate as to why physical activity apps received higher SUS scores than expected. A template for reporting mean SUS scores to facilitate meta-analysis is proposed, together with future work that could be done to further examine the SUS benchmark scores for DHAs.