User experience and satisfaction with specialty consultations and surgical care in secondary and tertiary level hospitals in Mexico.

Svetlana V DoubovaClaudia Infante-CastañedaSanam Roder-DeWanRicardo Pérez-Cuevas

Published in: BMC health services research (2019)

Patient satisfaction with hospital outpatient consultations and surgical care may be raised by focusing on improvement strategies to enhance positive patient experiences with care.

Keyphrases

healthcare
palliative care
patient satisfaction
quality improvement
pain management
affordable care act
mental health
emergency department
general practice
case report
primary care
health insurance
adverse drug