Reporting patient experiences within elective perioperative care: a scoping review.
Sharon MickanJenna FletcherRosanne BurrowsSarah BateupAlison StokesJason TsungPublished in: International journal for quality in health care : journal of the International Society for Quality in Health Care (2024)
This review summarises patients' reports of their experience across the complete perioperative continuum of care. The multi-dimensional nature of the patient experience is represented in four patient experience themes. Four focus areas in which clinicians can influence patients' experiences across the continuum of care are key to understanding and respecting the human experience in healthcare. This dynamic description of patient experience may focus clinicians' understanding of this complex construct and assist their practical engagement with patients. Further work is needed to ensure these themes are sufficiently relevant and comprehensive for current and future patients. Practical strategies will be important for clinicians to individualise and deliver perioperative care that respects and enhances their patients' experiences.