Outcomes of End-User Testing of a Care Coordination Mobile App With Families of Children With Special Health Care Needs: Simulation Study.
Willis WongDavid Yung MingSara PaterasCasey Holmes FeeCara ColemanMichael DocktorNirmish R ShahRichard C AntonelliPublished in: JMIR formative research (2023)
Internet-based simulation successfully facilitated end-user engagement and feedback for a digital health care coordination app for families of children with special health care needs. The families who completed simulation with Caremap rated it highly across several domains related to care coordination. The simulation study results elucidated key areas for improvement that translated into actionable next steps in app development.