Patient perception of physician empathy in stroke telemedicine.
William P CheshireKevin M BarrettBenjamin H EidelmanElizabeth A MauricioJosephine F HuangWilliam David FreemanMaisha T RobinsonGary R SalomonColleen T BallDale M GambleVickie S MeltonJames F MeschiaPublished in: Journal of telemedicine and telecare (2020)
We found no difference between telemedicine and in-person visits in patient perception of physician empathy in acute stroke care. Therefore, we conclude that empathy can be conveyed by facial expression, voice and attentiveness in a telemedicine encounter and, in the setting of acute stroke care, does not require physical touch or proximity.