Influence of E-consultation on the Intention of First-Visit Patients to Select Medical Services: Results of a Scenario Survey.
Miaojie QiJiyu CuiXing LiYouli HanPublished in: Journal of medical Internet research (2023)
E-consultation can help patients accurately enhance their awareness of the disease and guide them to make a more reasonable medical selection. However, it is likely that e-consultation makes online medical services centralized. Additionally, the guiding effect of e-consultation is limited, and e-consultation needs to be combined with other supporting systems conducive to medical selection to play an improved role.