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Telehealth: rapid adoption in community palliative care due to COVID-19: patient and professional evaluation.

Peter EastmanAnna DowdJacqui WhiteJill CarterMatthew Ely
Published in: BMJ supportive & palliative care (2021)
Seventy-four patients (response rate 36%) and 22 HCP returned surveys. Both groups felt comfortable using telehealth, however, also encountered a range of issues when undertaking telehealth consultations. Despite reporting issues, the preference of both groups was for a CPC service model, which combined face-to-face and telehealth consultations. This study is one of the first to directly ask this question and as such provides useful guidance for health services when planning future CPC service models.
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