Physician experience with the Epic electronic health record (EHR) system: longitudinal findings from an emergency department implementation.
Courtney PriceEdmund S H KwokWarren J CheungVenkatesh ThiruganasambandamoorthyGlenda ClaphamMarie-Joe NemnomSamantha Calder-SprackmanPublished in: CJEM (2022)
Although satisfaction and system confidence improved over time, there were sustained difficulties in overall efficiency long after implementation, with opportunities for future optimization. Training was lacking in terms of relevance to emergency physician workflow. These factors should be considered in future electronic health record implementations in ED settings.