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Midwest rural-urban disparities in use of patient online services for COVID-19.

Ming HuangAndrew WenHuan HeLiwei WangSijia LiuYanshan WangNansu ZongYue YuJulie E PriggeBrian A CostelloNilay D ShahHenry H TingChyke DoubeniJung-Wei FanHongfang LiuChristi A Patten
Published in: The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association (2022)
In this Midwest health system, rural patients were less likely to use patient online services during a pandemic and their reasons for its use differ from urban patients. Results suggest opportunities for increasing equity in rural patient engagement in patient portals (in particular, minority populations) for COVID-19. Public health intervention strategies could target reasons why rural patients might seek health care in a pandemic, such as social isolation and anxiety.
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