Creating a Virtual Meeting Platform Via Online Survey Tool: Leveraging Community Engagement Technology in the Early Days of COVID-19.
Anne Elizabeth BrisendineElizabeth L BlunckCathy CaldwellStacey NeumannElizabeth TaylorJulie PreskittMatthew FifoltPublished in: Inquiry : a journal of medical care organization, provision and financing (2023)
At the outset of the COVID-19 pandemic, Alabama's Title V Children and Youth with Special Health Care Needs (CYSHCN) team was forced to innovate in order to gather community input and to prioritize the findings of the 2020 Title V Maternal and Child Health Five-Year Comprehensive Needs Assessment. On a shortened timeline, the team pivoted from a full-day, in-person meeting of professionals and family representatives to an asynchronous, online "meeting" that included all planned and necessary content, allowed for comment by community members, and resulted in a prioritized list of needs. This needs assessment process showed that by using a platform like the online survey tool, Qualtrics, in an innovative way, programs can capture broader, more diverse perspectives without sacrificing quality of communication, content, or feedback. It shows the possibility for strengthening maternal and child health (MCH) systems and other systems of care though rich engagement. This model can be easily replicated in other survey tools, benefiting other states that are faced with difficulties convening geographically dispersed professionals and communities.
Keyphrases
- healthcare
- social media
- mental health
- health information
- palliative care
- quality improvement
- cross sectional
- young adults
- high throughput
- sars cov
- coronavirus disease
- birth weight
- physical activity
- public health
- affordable care act
- chronic pain
- single cell
- body mass index
- weight loss
- gestational age
- health insurance
- weight gain