Characterising the nationwide burden and predictors of unkept outpatient appointments in the National Health Service in England: A cohort study using a machine learning approach.
Sion Philpott-MorganDixa B ThakrarJoshua SymonsDaniel RayHutan AshrafianAra DarziPublished in: PLoS medicine (2021)
Unkept appointments remain an ongoing concern for healthcare systems internationally. Using machine learning, we can identify those most likely to miss their appointment and implement more targeted interventions to reduce unkept appointment rates.