Foreign-born physicians' perceptions of discrimination and stress in Finland: a cross-sectional questionnaire study.
Tarja HeponiemiLaura HietapakkaSalla LehtoaroAnna-Mari AaltoPublished in: BMC health services research (2018)
The present study showed the importance of a good team climate, cross-cultural empathy and patience, skill discretion and language skills in regard to the proper integration of foreign-born health care employees into the workplace. Good job resources, such as a good team climate and the possibility to use one's skills, may help foreign-born employees, for instance by giving them support when needed and offering flexibility. Health care organizations should invest in continuous language training for foreign-born employees and also offer support when there are language problems. Moreover, it seems that training increasing cross-cultural empathy and patience might be beneficial.