Intentions of Patients With Cancer and Their Relatives to Use a Live Chat on Familial Cancer Risk: Results From a Cross-Sectional Web-Based Survey.
Paula MemengaEva BaumannHanna Luetke LanferDoreen ReifegersteJulia GeulenWinja WeberAndrea HahneAnne MüllerSusanne Weg-RemersPublished in: Journal of medical Internet research (2023)
A live chat seems promising for providing information on familial cancer risk. When promoting the service, the personal benefits should be addressed in particular. UTAUT2 is an effective theoretical framework for explaining live chat usage intentions and does not need to be extended in the context of familial cancer risk.