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Alternative cancer clinics' use of Google listings and reviews to mislead potential patients.

Marco Antonio ZenoneJeremy SnyderMay van SchalkwykJean-Christophe Bélisle-PiponGreg HartwellTimothy CaulfieldNason Maani
Published in: BJC reports (2024)
The favorable Google listing and reviews of alternative clinics contribute to harmful online ecosystems. Reviews provide compelling narratives but are an ineffective indicator of treatment outcomes. Google lacks safeguards for truthful reviews and should not be used for medical decision-making.
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