Consumer Preferences for a Healthcare Appointment Reminder in Australia: A Discrete Choice Experiment.
Shayma Mohammed SelimSameera Jayan SenanayakeSteven M McPhailHannah Elizabeth CarterSundresan NaickerSanjeewa KularatnaPublished in: The patient (2024)
Our findings provide evidence on how healthcare consumers trade-off between different characteristics of reminder systems, which may be valuable to inform current or future systems. Future studies may focus on exploring the effectiveness of using patient-preferred reminders alongside other mitigation strategies used by providers.