A conceptual framework for measuring community health workforce performance within primary health care systems.
Smisha AgarwalPooja SripadCaroline JohnsonKaren KirkBen BellowsJoseph AnaVince BlaserMeghan Bruce KumarKathleen BuchholzAlain CasseusNan ChenHannah Sarah Faich DiniRachel Hoy DeussomDavid JacobsteinRichard KintuNazo KureshyLory MeoliLilian OtisoNeil Pakenham-WalshJérôme Pfaffmann ZambruniMallika RaghavanRyan SchwarzJohn TownsendBrittney VarpilahWilliam WeissCharlotte E WarrenPublished in: Human resources for health (2019)
Better data collection approaches at the community level are needed to strengthen management of CHW programs and community health systems. The proposed list of metrics balances exhaustive and pragmatic measurement of CHW performance within primary healthcare systems. Adoption of the proposed framework and associated indicators by CHW program implementors may improve programmatic effectiveness, strengthen their accountability to national community health systems, drive programmatic quality improvement, and plausibly improve the impact of these programs.