A questionnaire measuring staff perceptions of Lean adoption in healthcare: development and psychometric testing.
Monica KaltenbrunnerLars BengtssonSvend Erik MathiassenMaria EngströmPublished in: BMC health services research (2017)
We designed a questionnaire capturing staff's perceptions of Lean adoption in healthcare on the basis of Liker's description. This Lean in Healthcare Questionnaire (LiHcQ) showed generally acceptable psychometric properties, which supports its usability for measuring Lean adoption in healthcare. We suggest that further research focus on verifying the usability of LiHcQ in other healthcare settings, and on adjusting the instrument if needed.