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Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors.

Peter Johannes SchulzFabia Rothenfluh
Published in: Journal of medical Internet research (2020)
Findings sustain physician worries that even one negative PRW review can affect patient choice and damage doctors' reputations. Hopes that health literacy might raise awareness of the poor basis of physician reviews and ratings given by patients have some foundation.
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