How Are Patients Reviewing Spine Surgeons Online? A Sentiment Analysis of Physician Review Website Written Comments.

Justin E TangVarun ArvindCalista Dominy Christopher A White Samuel K Cho Jun S Kim

Published in: Global spine journal (2022)

The best reviews laud surgeons for their ability to manage pain and for exhibiting positive bedside manner. However, the worst reviews primarily focus on pain and its management, as exhibited by the frequency and multivariate analysis. Pain is a clear contributing factor to reviews, thus emphasizing the importance of establishing proper pain expectations prior to any intervention.

Keyphrases

chronic pain
pain management
neuropathic pain
end stage renal disease
randomized controlled trial
emergency department
chronic kidney disease
ejection fraction
primary care
newly diagnosed
quality improvement
social media
spinal cord injury
prognostic factors
patient reported outcomes
patient reported