Nurses' experiences of serving as a communication guide and supporting the implementation of a communication intervention in the intensive care unit.
Anna HolmVeronika KarlssonPia DreyerPublished in: International journal of qualitative studies on health and well-being (2021)
: Findings showed that as communication is inherent to all human beings, it can be difficult to change the communication behaviour of nurses. Therefore, a communication intervention in the intensive care unit must be sensitive to the nurse communication guides' individual communication style. Furthermore, a communication intervention should provide nurse communication guides with overall guidance while at the same time remaining adaptable to the needs of each specific situation.