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The Effect of Robot Attentional Behaviors on User Perceptions and Behaviors in a Simulated Health Care Interaction: Randomized Controlled Trial.

Deborah L JohansonHo Seok AhnBruce A MacDonaldByeong Kyu AhnJongYoon LimEuijun HwangCraig J SutherlandElizabeth Broadbent
Published in: Journal of medical Internet research (2019)
The use of self-disclosure and forward lean by a health care robot can increase human engagement and attentional behaviors. Voice pitch changes did not increase attention or engagement. The small effects with regard to participant perceptions are potentially because of the limitations in self-report measures or a lack of comparison for most participants who had never interacted with a robot before. Further research could explore the use of self-disclosure and forward lean using a within-subjects design and in real health care settings.
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