A mixed-methods characterisation of patient safety incidents by primary eye care practitioners.
Elinor MacFarlaneAndrew Carson-StevensRachel NorthBarbara RyanJennifer H ActonPublished in: Ophthalmic & physiological optics : the journal of the British College of Ophthalmic Opticians (Optometrists) (2022)
Diagnostic- and administrative-related incidents pose clear challenges for improvement in quality and safety of care. The breadth of themes reflecting the nature and outcomes from unsafe eye care highlights the complexity underpinning incidents and the burden to patients. This work has informed the content of an all-Wales incident report form for primary eye care practitioners.