An Interactive Voice Response System to Increase Physical Activity and Prevent Cancer in the Rural Alabama Black Belt: Design and Usability Study.
Mohanraj ThirumalaiNashira I BrownSoumya J NiranjanSh'Nese TownsendMary Anne PowellWhitney N NealErica A SchleicherVenkatadri RaparlaRobert A OsterWendy Demark-WahnefriedDorothy W PekmeziPublished in: JMIR human factors (2022)
The usability testing and feedback received from the rural county coordinators and research staff helped inform a final round of refinement to the IVR system before use in a large randomized controlled trial. This study stresses the importance of usability testing of all digital health interventions and the benefits it can offer to the intervention.