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The Perils of the Pandemic for the Tourism and Hospitality Industries: Envisaging the Combined Effect of COVID-19 Fear and Job Insecurity on Employees' Job Performance in Pakistan.

Jianmin SunMuddassar SarfrazKausar Fiaz KhawajaIlknur OzturkMuhammad Ali Raza
Published in: Psychology research and behavior management (2022)
The study revealed that employees who perceived their jobs to be insecure during the COVID-19 pandemic tried to cope with the situation, feel healthy, and perform well in their job after getting vaccinated. The study's findings recommend modifying the employees' working pattern for organizations. This study enhances the existing literature on the COVID-19 crisis in Pakistan's hospitality industry. In particular, this study is a novel addition to academia that highlights the impact of the COVID-19 pandemic on the work performance of front desk employees in the hotel and tourism industry.
Keyphrases
  • coronavirus disease
  • sars cov
  • systematic review
  • social support
  • public health