Implementation of a Knowledge Management System in Mental Health and Addictions: Mixed Methods Case Study.

Jill Chorney Debbie Johnson Emberly Jennifer Jeffrey Amos S Hundert Onur Pakkanlilar Sabina Abidi Alexa Bagnell Maureen Brennan Leslie Anne Campbell Sharon E Clark Kristina Bradley Olivia Ross

Published in: JMIR formative research (2023)

Knowledge management is an ongoing need in MHA services, and KMSs hold promise in addressing this need. Testers in 1 MHA program found a KMS that is easy to use and would recommend it to colleagues. Opportunities to improve implementation and increase uptake were identified. Future research is needed to understand the impact of KMSs on quality of care and organizational efficiency.

Keyphrases

healthcare
quality improvement
mental health
primary care
palliative care
randomized controlled trial
machine learning
study protocol
big data
health insurance
chronic pain
pain management