Closing the patient experience chasm: A two-level validation of the Consumer Quality Index Inpatient Hospital Care.

Alina SmirnovaKiki M J M H LombartsOnyebuchi A ArahCees P M van der Vleuten

Published in: Health expectations : an international journal of public participation in health care and health policy (2017)

The CQI Inpatient Hospital Care is a valid and reliable questionnaire to evaluate inpatient experiences in Dutch hospitals provided sufficient sampling is done. Results can facilitate meaningful comparisons and guide quality improvement activities in individual departments and hospitals.

Keyphrases

quality improvement
healthcare
acute care
palliative care
mental health
patient safety
health information
adverse drug
cross sectional
emergency department
social media
patient reported
chronic pain
health insurance