How can patients influence service improvement decision-making? a participatory research mixed methods study.
Jessica DrinkwaterAnne E MacFarlaneMaureen TwiddyDavid MeadsRuth H ChadwickAilsa DonnellyPhil GleesonNick HaywardMichael KellyRobina MirGraham PrestwichMartin RathfelderRobbie FoyPublished in: The British journal of general practice : the journal of the Royal College of General Practitioners (2023)
Combining participatory practices and facilitated participatory methods enabled patients to influence decision-making about general practice service improvement. The policy of mandatory PPGs needs updating to recognise the need to resource participation in a meaningful way.