Performance of Thailand's universal health coverage scheme: Evaluating the effectiveness of annual public hearings.
Kanang KantamaturapojAniqa Islam MarshallSomtanuek ChotchoungchatchaiKamonwan KiewninWalaiporn PatcharanarumolViroj TangcharoensathienPublished in: Health expectations : an international journal of public participation in health care and health policy (2020)
Three recommendations were proposed a) informing stakeholders in advance of the agenda and hearing process to enable their active participation; b) identifying experienced facilitators to navigate the discussions across stakeholders with different or conflicting interests, in order to reach consensus and prioritize recommendations; and c) communicating policy and management responses as a result of public hearings to all stakeholders in a timely manner.