Impact of Scientific Versus Emotional Wording of Patient Questions on Doctor-Patient Communication in an Internet Forum: A Randomized Controlled Experiment with Medical Students.
Martina BientzleJan GriewatzJoachim KimmerleJulia KüppersUlrike CressMaria Lammerding-KoeppelPublished in: Journal of medical Internet research (2015)
Communication training for medical experts could aim to address this issue of recognizing patients' communication styles and needs in certain situations in order to teach medical experts how to take those aspects adequately into account. In addition, communication training should also make medical experts aware of their individual therapeutic health concepts and the consequential implications in communication situations.