Change and improvement 50 years in the making: a scoping review of the use of soft systems methodology in healthcare.

Hanna AugustssonKate ChurrucaJeffrey Braithwaite

Published in: BMC health services research (2020)

SSM is flexible and applicable to a range of problem situations in healthcare settings. However, better reporting of how SSM has been applied as well as evaluation of different types of outcomes, including implementation and intervention outcomes, is needed in order to appreciate more fully the utility and contribution of SSM in healthcare.

Keyphrases

healthcare
randomized controlled trial
primary care
emergency department
type diabetes
weight loss
adverse drug
health insurance
glycemic control
solid state