Oncologists' responses to patient and caregiver negative emotions and patient perception of quality of communication: results from a multi-ethnic Asian setting.
Chetna MalhotraRavindran KanesvaranLalit KrishnaLing XiangNesaretnam Barr KumarakulasingheSing-Huang TanJames A TulskyKathryn I PollakPublished in: Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer (2017)
In this Asian setting, patients and caregivers commonly expressed negative emotions. Oncologists' expressed empathy infrequently, although when they were empathic, it was related to improved patient perception of communication quality.