Protocol: How can people with social care needs be supported through processes of digital care navigation to access remote primary care? A multi-site case study in UK general practice of remote care as the 'new normal'.
Gemma HughesSarah Rybczynska-BuntSara Shasha'hSarah GreeneSara E ShawTrisha GreenhalghPublished in: NIHR open research (2023)
New explanations of the work needed to navigate digital care will inform policy and service developments aimed at helping patients benefit from remote primary care.