Lifeline Crisis Chat: Coding form development and findings on chatters' risk status and counselor behaviors.
Alison H LakeThomas NiederkrotenthalerRebecca AspdenMarjorie KleinmanAmanda M Hoyte-BaduHanga GalfalvyMadelyn S GouldPublished in: Suicide & life-threatening behavior (2022)
Crisis counselors are able to implement keystones of Lifeline's crisis intervention model over the medium of online chat. Additional efforts are needed to ensure that suicide risk is assessed on every chat.