Remote mental health services: a mixed-methods survey and interview study on the use, value, benefits and challenges of a national video consulting service in NHS Wales, UK.
Gemma JohnsAnna BurhouseJacinta TanOliver JohnSara KhalilJessica WilliamsBethan WhistanceMike OgonovskyAlka AhujaPublished in: BMJ open (2021)
Post 1-year adoption, remote mental health services in Wales UK have demonstrated that VC is possible from both a technical and behavioural standpoint. Moving forward, we suggest clinical leaders and government support to sustain this approach 'by default' as an option for NHS appointments.