Leveraging Feedback From Families of Children With Autism to Create Digital Support for Service Navigation: Descriptive Study.
Meghan M BurkeChak LiWaifong Catherine CheungAdriana Kaori TerolAmanda JohnstonStephen Matthew SchuellerPublished in: JMIR formative research (2024)
Our work sheds light on the importance of eliciting feedback from end users, especially users who are often overlooked by the research community and app developers. Further, it is important to elicit feedback in multiple ways to improve the app.