User Experience of a Chatbot Questionnaire Versus a Regular Computer Questionnaire: Prospective Comparative Study.

Mariska Te Pas Werner G M M Rutten Arthur R A Bouwman Marc P Buise

Published in: JMIR medical informatics (2020)

Patients preferred the chatbot questionnaire over the computer questionnaire. Time to completion of both questionnaires did not differ, though the chatbot questionnaire on a tablet felt more rapid compared to the computer questionnaire. This is an important finding because it could lead to higher response rates and to qualitatively better responses in future questionnaires.

Keyphrases

psychometric properties
cross sectional
patient reported
deep learning
newly diagnosed
machine learning
prognostic factors
current status
quantum dots