Phenomenological study of medical interns reflecting on their experiences, of open disclosure communication after medication error: linking rationalisation to the conscious competency matrix.

Our data suggests the utility of a learning framework around open disclosure following medication error, for having a supervisor conversation about aspects of the interns' rationalisation of their clinical practice, in their contextualised clinical environment. Further research could clarify whether interns are 'unconsciously incompetent' or 'consciously incompetent', when addressing medication error and preparing to apologise.